PRIME BOT × WELCOME BOTPRIME · WELCOME Add to Discord

Support

Talk to a human

PRIME BOT × WELCOME BOT is run by one person. Here is how to reach Maxwell Dumenya and what to include so he can help quickly.

Discord support server

Fastest for setup help and bug reports. Ask in the server and include the details below.

Join the server

Expected response time

We aim to reply to email within a few business days. There is no guaranteed response time for Discord questions.

What to include

  • Your Discord user ID and the server ID
  • What you tried and what you expected
  • The command or feature involved, and a screenshot if possible
  • For billing: your payment reference and the email used at checkout
You can also use the bot’s /feedback command to send a message to the bot owner. Self-serve answers are in the docs.